Shipping policy

LOTY — UK SHIPPING & DELIVERY POLICY

At LOTY, we provide transparent and reliable shipping services for all our UK customers.

1. SHIPPING COSTS
- Standard UK Shipping: 100% FREE on all orders with zero minimum spend requirements.

2. DELIVERY TIMEFRAMES
- Order Processing Time: 1 to 2 business days (Monday – Friday).
- Estimated Delivery Time: 10 to 12 business days average.
- Tracking: Every order includes full end-to-end tracking provided via email once your order is dispatched.

3. ORDER TRACKING
Once your package is shipped, you will receive a confirmation email containing your tracking number. You can track your package anytime on our store tracking page or directly via the courier's website.

4. CONTACT INFORMATION
For any shipping updates or delivery inquiries, please contact our support team:
- Primary Support Email: support@loty.com
- Backup Email: holmes753@outlook.com
- Business Address: 1US AVE D 10ANSW YORK, NY 10009