Terms of service

LOTY — TERMS OF SERVICE

Last updated: August 6, 2026

OVERVIEW
This website is operated by LOTY. Throughout the site, the terms "we", "us" and "our" refer to LOTY. LOTY offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

OUR PLATFORM
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 - PRODUCTS & PRICES (£ GBP)
- All prices displayed on LOTY are in British Pounds Sterling (£ GBP).
- Prices for our products (including TurboWash X variants: MP4, MP5, MP6-A, MP6-B, AK47, AR15) are subject to change without notice.
- We reserve the right at any time to modify or discontinue any product or service without notice.
- We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 4 - SHIPPING & DELIVERY
- All UK orders qualify for 100% FREE Standard Shipping.
- Estimated shipping and delivery duration is 10 to 12 business days on average.
- Detailed delivery terms are available in our official Shipping Policy.

SECTION 5 - RETURNS & REFUNDS
Your purchase is backed by our 30-Day Money-Back Guarantee. For full instructions on returns, damaged items, and exchanges, please refer to our Refund & Return Policy.

SECTION 6 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: 
(a) for any unlawful purpose; 
(b) to solicit others to perform or participate in any unlawful acts; 
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; 
(d) to transmit rootviruses, malware, or any other type of malicious code.

SECTION 7 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable e-commerce laws and regulations.

SECTION 8 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 9 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:

- Store Name: LOTY
- Primary Email: support@loty.com
- Support Email: holmes753@outlook.com
- Customer Care Phone: +1 929-996-4480
- Physical Address: 1US AVE D 10A, East Village, New York, NY 10009, United States